{"id":2186,"date":"2025-04-03T10:10:27","date_gmt":"2025-04-03T01:10:27","guid":{"rendered":"https:\/\/forum-corp.co.jp\/eng\/?p=2186"},"modified":"2025-04-03T10:28:25","modified_gmt":"2025-04-03T01:28:25","slug":"new-course-customer-service-conversation-lessons-english-chinese","status":"publish","type":"post","link":"https:\/\/forum-corp.co.jp\/eng\/new-course-customer-service-conversation-lessons-english-chinese\/","title":{"rendered":"(New Course) Customer Service Conversation Lessons (English\/Chinese)"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/forum-corp.co.jp\/jpn\/wp-content\/uploads\/2025\/04\/Picture1.jpg\" alt=\"\" class=\"wp-image-2811\"\/><\/figure>\n\n\n\n<p class=\"has-x-large-font-size\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\"><strong>\u00a0&#8211; <strong>Perfect for Osaka Expo &amp; Airport Stores<\/strong><\/strong> <strong>&#8211;<\/strong><\/p>\n\n\n\n<p>With the increase in foreign visitors to Japan, many staff members may be feeling that they now have more opportunities to serve international customers in shops.<br>We invite you to learn English or Chinese through FORUM\u2019s customer service conversation lessons.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-71792d00 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-e3d1c41b wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p><strong>Location:<\/strong> On the shop floor before opening, or online<\/p>\n\n\n\n<p><strong>Schedule:<\/strong> According to your preference.<br><em>Eg.: Once a week, 1.5 to 2 hours \u00d7 24 sessions (6 months)<\/em><\/p>\n\n\n\n<p><strong>Content: <\/strong>Basic English and Chinese for customer service<\/p>\n\n\n\n<ul style=\"padding-left:var(--wp--preset--spacing--40)\" class=\"wp-block-list is-style-checkmark-list\">\n<li>How to greet customers<\/li>\n\n\n\n<li>How to introduce products<\/li>\n\n\n\n<li>How to ask about color and size<\/li>\n\n\n\n<li>How to guide customers to the fitting room<\/li>\n\n\n\n<li>How to explain the checkout process, etc.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/forum-corp.co.jp\/jpn\/wp-content\/uploads\/2025\/04\/Picture2.jpg\" alt=\"\" class=\"wp-image-2812\"\/><\/figure>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0&#8211; Perfect for Osaka Expo &amp; Airport Stores &#8211; With the increase in foreign visitors to Japan, m [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","iawp_total_views":9,"footnotes":""},"categories":[18],"tags":[],"class_list":["post-2186","post","type-post","status-publish","format-standard","hentry","category-news"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"Forum Staff","author_link":"https:\/\/forum-corp.co.jp\/eng\/author\/forum\/"},"uagb_comment_info":0,"uagb_excerpt":"\u00a0&#8211; Perfect for Osaka Expo &amp; Airport Stores &#&hellip;","_links":{"self":[{"href":"https:\/\/forum-corp.co.jp\/eng\/wp-json\/wp\/v2\/posts\/2186","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/forum-corp.co.jp\/eng\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/forum-corp.co.jp\/eng\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/forum-corp.co.jp\/eng\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/forum-corp.co.jp\/eng\/wp-json\/wp\/v2\/comments?post=2186"}],"version-history":[{"count":4,"href":"https:\/\/forum-corp.co.jp\/eng\/wp-json\/wp\/v2\/posts\/2186\/revisions"}],"predecessor-version":[{"id":2720,"href":"https:\/\/forum-corp.co.jp\/eng\/wp-json\/wp\/v2\/posts\/2186\/revisions\/2720"}],"wp:attachment":[{"href":"https:\/\/forum-corp.co.jp\/eng\/wp-json\/wp\/v2\/media?parent=2186"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/forum-corp.co.jp\/eng\/wp-json\/wp\/v2\/categories?post=2186"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/forum-corp.co.jp\/eng\/wp-json\/wp\/v2\/tags?post=2186"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}